Last updated: 27th April 2026
 

MysticKat respects your privacy and is committed to protecting the personal information you provide when using this website, purchasing a report, buying a gift card, or contacting MysticKat.

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This Privacy Policy explains what information is collected, how it is used, how it is stored, and your rights in relation to your personal information.

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By using this website or purchasing from MysticKat, you agree to the terms of this Privacy Policy.

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1. Who We Are
 

MysticKat provides online astrology, numerology, astrocartography, destiny matrix, and related metaphysical reports in digital PDF format.

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All services are delivered online. MysticKat does not provide live consultations, phone calls, video calls, in-person sessions, medical advice, legal advice, financial advice, psychological advice, or other professional advice.

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For privacy-related questions, you can contact MysticKat using the contact details provided on the website.

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2. Information We Collect

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MysticKat may collect personal information when you:

• Place an order

• Purchase or redeem a gift card

• Submit birth details for a report

• Contact MysticKat by email, website form, or social media

• Subscribe to updates, if that option is available

• Use the website
   

The information collected may include:

• Name

• Email address

• Billing details

• Order details

• Gift card details

• Date of birth

• Time of birth

• Place of birth

• Information about another person, if required for a synastry, compatibility, family, numerology, or related report

• Any information you choose to provide in messages, forms, or order notes
   

MysticKat only collects information that is reasonably needed to provide the service, process your order, deliver your report, respond to enquiries, or operate the website.

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3. Birth Data and Report Information
 

All MysticKat reports require birth data, such as date of birth, time of birth, and place of birth.

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This information is used only to generate your personalised PDF report.

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Once your report has been finalised, your birth data and submitted report details are wiped from MysticKat’s working system and are not kept for future use.

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Because this information is deleted after report generation, MysticKat may not be able to recreate, edit, amend, or reissue a report unless you provide the required details again.

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4. How We Use Your Information
 

MysticKat may use your personal information to:

• Process your order

• Generate your custom PDF report

• Deliver your report by email or through the website

• Process gift card purchases or redemptions

• Respond to customer enquiries

• Provide customer support

• Confirm payment or order details

• Improve website experience and services

• Meet legal, tax, accounting, or record-keeping obligations

• Prevent fraud, misuse, or unauthorised activity
   

Australian privacy guidance says personal information should generally be used or disclosed for the reason it was collected, unless an exception applies.

MysticKat does not sell your personal information.
 

5. Payment Information

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All payments are processed through third-party payment providers or website platforms.

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MysticKat does not directly store your full credit card or debit card details.

Payment providers may collect and process payment information in accordance with their own privacy policies, terms, and security practices.

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MysticKat may retain basic transaction records such as your name, email address, order number, payment status, product purchased, and purchase date for business, tax, legal, and accounting purposes.
 

6. Gift Cards

 

If you purchase or redeem a gift card, MysticKat may collect information needed to issue, manage, redeem, or verify the gift card.

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This may include the purchaser’s name and email address, recipient details if provided, gift card value, redemption status, and related order information.

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Gift card transaction records may be kept for business, legal, tax, accounting, and customer support purposes.

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7. Third-Party Information
 

Some reports may require information about another person, such as for synastry, compatibility, family, destiny matrix, or numerology reports.

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By providing another person’s information, you confirm that you have permission to provide it, or that you are otherwise authorised to use it for the purpose of purchasing the report.

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MysticKat uses third-party information only for the purpose of preparing the requested report.

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Once the report has been generated, third-party birth data and report details are wiped from MysticKat’s working system and are not kept for future use.

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8. Email Communications
 

MysticKat may use your email address to:

• Confirm your order

• Send your PDF report

• Respond to enquiries

• Provide customer support

• Send gift card information

• Notify you about important order-related matters
   

If MysticKat offers newsletters or promotional emails, you will only receive them where you have subscribed or where permitted by law. You may unsubscribe from marketing emails at any time.
 

Order-related emails are not marketing emails and may still be sent where necessary to complete your purchase or support your order.

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9. Website Data, Cookies, and Analytics
 

MysticKat’s website may collect limited technical information when you visit or use the site.
 

This may include:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Referring website or link

• General location data

• Cookie and analytics data
   

This information may be collected through cookies, analytics tools, website hosting providers, ecommerce platforms, or security tools.
 

Cookies help the website function properly, remember preferences, process orders, improve performance, and understand how visitors use the site.
 

You can usually adjust cookie settings through your browser. Disabling cookies may affect how the website functions.

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10. Sharing Your Information
 

MysticKat may share limited personal information with trusted third-party providers where necessary to operate the business and provide services.

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These may include:

• Website hosting platforms

• Ecommerce platforms

• Payment processors

• Email delivery providers

• Gift card systems

• Analytics providers

• Cloud storage or document generation tools

• Professional advisers, such as accountants or legal advisers

• Government, regulatory, or law enforcement bodies where required by law
   

MysticKat only shares information where needed for business operations, legal compliance, order fulfilment, payment processing, customer support, or website functionality.
 

MysticKat does not sell your personal information.

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11. Overseas Service Providers
 

Some third-party platforms, apps, payment processors, email systems, website tools, or storage providers may store or process information outside Australia.

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By using MysticKat’s website or purchasing services, you understand that your information may be processed by third-party service providers in other countries, depending on the platforms used.

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MysticKat takes reasonable steps to work with reputable providers that have privacy and security practices in place.

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12. Data Security
 

MysticKat takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

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These steps may include secure website systems, password protection, limited access, reputable third-party platforms, and deletion of birth data after report generation.

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However, no online system, email system, website, or digital storage method can be guaranteed to be completely secure.

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You are responsible for keeping your own account details, email account, device, and passwords secure.

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13. Data Retention

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MysticKat only keeps personal information for as long as reasonably necessary for the purpose it was collected, or as required for business, legal, tax, accounting, dispute resolution, or compliance purposes.

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Birth data and report details submitted for custom PDF reports are wiped from MysticKat’s working system after the report has been generated.

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MysticKat may still retain basic order and transaction records, such as:

• Name

• Email address

• Product purchased

• Order number

• Purchase date

• Payment status

• Gift card transaction details

• Customer support messages
   

These records may be kept where necessary for legal, tax, accounting, administrative, or customer support purposes.

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14. Accessing or Correcting Your Information
 

You may contact MysticKat to request access to, or correction of, personal information held about you.

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The OAIC explains that the Australian Privacy Principles include rights around access to and correction of personal information.

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MysticKat will take reasonable steps to respond to privacy requests within a reasonable timeframe.

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Please note that because birth data and report details are wiped after report generation, MysticKat may no longer hold that information after your report has been completed.

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15. Deleting Your Information
 

You may contact MysticKat to request deletion of personal information where it is no longer needed.

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MysticKat will take reasonable steps to delete or de-identify personal information where appropriate and where it is not required for legal, tax, accounting, business, dispute resolution, or compliance reasons.

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Birth data used for report generation is deleted from MysticKat’s working system after the report has been generated.

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16. Children’s Privacy
 

MysticKat’s services are intended for adults.
 

If a report is purchased for a person under 18, the purchaser confirms they are the parent, guardian, or otherwise authorised person responsible for providing the information and purchasing the report.

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MysticKat does not knowingly collect personal information from children without appropriate consent.

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17. Entertainment Purposes Only
 

MysticKat reports are created for entertainment, spiritual reflection, personal insight, and self-exploration only.

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Reports are not medical, psychological, therapeutic, legal, financial, business, health, relationship, immigration, relocation, or professional advice.

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You remain responsible for your own decisions, actions, and outcomes.

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18. Privacy Complaints or Questions
 

If you have questions, concerns, or complaints about how your personal information has been handled, please contact MysticKat using the contact details provided on the website.

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MysticKat will review your concern and respond within a reasonable timeframe.

If you are not satisfied with the response, you may be able to contact the Office of the Australian Information Commissioner. The OAIC is Australia’s privacy regulator and provides information about privacy rights and complaints.

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19. Changes to This Privacy Policy
 

MysticKat may update this Privacy Policy from time to time.

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The updated version will be posted on the website with a new “Last updated” date.

Continued use of the website or purchase of MysticKat services after changes are published means you accept the updated Privacy Policy.